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sales@peppertech.io

Mon-Sat 9am - 9pm Central
612-636-8259

Did you know?

  • We're fast: Our Midwest US location allows you to get your order in an average of 3 business days.
  • Order by 4, ship by 5. Our late cutoff time helps get your order to you sooner.
  • Global shipping - easy: We use eBay's Global Shipping Program for fast, cost effective international shipping.

Shipping - The Basics

We ship most in-stock items the same business day after your order is placed and payment is completed.

Our order cutoff time is 4:00PM CT for economy shipping and 5:00PM CT for air shipping.  Expedited orders placed on weekends or holidays will be shipped the next business day.

We process and ship orders M-S, except holidays.

Where do we ship

Shipping options exist for:

  • Brazil: all products
  • Canada: all products
  • EU: TerraPi and PK1 products
  • Mexico: all products
  • United Kingdom: TerraPi and PK1 products
  • United States: all products

Are you somewhere else? Please contact us for custom shipping rates.

Shipping Outside of the U.S.

All duties, fees and tariffs related to the importation of your order are the responsibility of the purchaser, unless otherwise noted.

We encourage customers to use services such as TransExpress or Vimenpaq to reduce shipping costs and simplify the international shipping process.

Large orders

If you are attempting to purchase more items than our shipping is configured for (typically over 11 pounds), please contact us for custom prices and shipping rates.

What if my stuff is lost in transit

Our shipping system proactively detects shipping irregularities.  We want you to get what you ordered, so we will work with the carrier and you to make sure that your order is received.

 

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