Cart
Checkout Secure

Coupon Code: FT68LD435 Copy Code

Have questions? We're here!

sales@peppertech.io

Mon-Sat 9am - 9pm Central
612-636-8259

Frequently Asked Questions

Q: Usted halba Espanol?

A: Si. Por favor comuniquese con nosotros para asistencia.

 

 

Q: Where can I find information about PepperTech Digital's limited lifetime warranty?

A: Click here for information about our warranty.

 

Q: How long will it take to get my shipment?

A: Shipments shipped using our economy shipping option should arrive within 4 to 5 business days of your order.  Expedited shipments will be shipped 2nd day air and will arrive 2 business days after the day of your order.

 

Q: How soon will my order ship?

A: Economy shipping orders will be processed and shipped the same business day if ordered by 11:00AM CT.  Orders received after 11:00AM will ship the next business day, or Saturday, whichever is sooner.

Expedited orders will be shipped the same business day if ordered by 4:00PM CT.

 

Q: Which days do you ship?

A: We process and ship Monday through Saturday.  

 

Q: Where will my order ship from?

A: We are located in Minneapolis, MN.  All orders that we fulfill are shipped from this location.

 

Q: How will my order be packaged?

A: We use the most appropriate/protective packaging for the specific item.  Pi 3 and 4 cases ship in boxes; Pi Zero boards also ship in boxes.  We have also reduced our environmental footprint by shifting from plastic packing materials to re-cycled paper products.

 

Q: How do I return a product?

A: Contact us for a return authorization number (RMA).

 

Q: How long do I have to return my product?

A: Products may be returned up to 30 days after ordering.

 

Q: Do you charge a fee to return a product?

A: No, we don't charge restocking fees for complete returns.   We are focused on customer experience and want your story with our company to be a good one, even if you need to return a product.

 

Q: What if I need help with a product?

A: We provide support for products that we sell.  Please contact us by email or by completing the form on the Contact Us page.

 

Q: Do you warrant your products?

A: All PepperTech Digital branded products include a limited lifetime warranty.  Click here for warranty details.

 

Q: What if I have other questions?

A: We're here to help!  Please contact uscontact by email or by completing the contact form for additional assistance.  

Added to cart!
Free shipping when you order over XX You Have Qualified for Free Shipping FREE Shipping within USA! Free Shipping For Over $x to You Have Achieved Free Shipping Free shipping when you order over XX ou Have Qualified for Free Shipping